FREQUENTLY ASKED QUESTIONS

Where is Contour located?

We are based in Squamish, BC. We Offer trips throughout the se-to-sky from Vancouver to Pemberton. We also schedule destination trips throughout the year elsewhere in BC.

Is this a splitboard only company?

Nope, the guides splitboard but we welcome all types of sticks!

Do you rent equipment?

No, we do not currently rent gear. However, we can help connect you with the right people to get set up.

Do you have intro courses?

Absolutely! Head over to our Custom Trip tab and we can arrange a day of introduction to splitboarding/ski touring.

Can I have a photographer/videographer join me?

Absolutely. We have many talented partners who can join you for the day. The package you choose will affect the cost and the media you receive.

Is lunch included?

Your food can be included for an additional cost, and you can select from a small menu of options.

Is tipping included?

Tips are not included in the product cost.

CANCELLATIONS

Day tours & Courses

<48 hrs in advance, for any reason, you will forfeit 100% of the cost

>48 hrs in advance, for COVID related reasons you will be credited 100% of the trip cost for 1 calendar year. Cancellation do to other reasons will result in forfeiting 50% of the trip cost, or rescheduled at no extra cost.

14+ days in advance, you will be refunded in full, or rescheduled at no extra cost.

Multiday Trips

30+ days in advance, for any reason, you will be refunded in full

30-14 days in advance you will forfeit the deposit, or 20% of the trip cost.

14 days or less in advance and you will forfeit 100% of the trip cost. If the cancellation is due to travel restrictions or other similar complications due to COVID, you will be credited 80% of the trip cost for 1 calendar year.

-Thank you, Contour Backcountry